Terms and Conditions

Brand Name: E-Biz Partners L.P.
General Electronic Commercial Registry: 171143119000
Location: Th. Athanasiadi 31 – 33, ZIP Code 66100, Drama, Greece
Contact Details: +30 69469 95754, [email protected]

Terms and Conditions for Mastersessays.com Academic Writing Website

INTRODUCTION

Welcome to mastersessays.com, a platform connecting students and authors with a pool of potential projects targeting both academic and non-academic domains. Mastersessays.com is a learning platform that works with Clients and Freelance Writers to improve the Client’s educational standards. Our Website allows Clients to search for freelance writers and freelance writers seeking Clients to connect and deliver and pay or receive payment for the Services. We provide you (“you”, “your”, “your” or “Customer”) access to our services (“Service”) through our website located at mastersessays.com, the mobile website and mobile application (collectively, the ” Website “) owned and operated by the company E-Biz Partners, subject to these Terms and Conditions (“Terms”), which may be updated by us from time to time.
Use or access of our website constitutes your acceptance of the below terms and conditions. The terms and conditions outlined in this page are guidelines designed to keep your use of Mastersessays.com safe, respectful, and effective. Before accessing the Services, please read the following Terms carefully, as they constitute a binding legal agreement between you and the Company. By clicking the “Accept” or similar button or checkbox or by accessing the Services, you agree that you have read, understood and agreed to these Terms and that you understand that any personal information you provide may be handled as set forth in our Privacy Policy. If you do not agree to these Terms, you should not access or use this website.

 

Definition of Terms

“Website” is the online platform provided by E-Biz Partners, which is the primary space where students and writers interact. It includes all pages, content, features, tools, and services accessible through the domain. The website serves as a medium for communication, transactions, and project management between students and writers.
“Writer or Author” refers to a person who has registered on the website in order to provide writing services to students. Writers are independent contractors who are responsible for providing original, high-quality work in accordance with the requirements specified by the student. They are expected to deliver the work on time, meeting all the project requirements and accepting full legal and professional responsibility for the content they submit.
“Services” refers to the assistance and those activities enabled by the website through which students and writers can collaborate. These include providing customized writing services related to essays, theses, and assignments; providing a pathway of ordered communication between the students and the writers; and managing payments, payment instalments, and due dates. The website operates as an intermediary and facilitator only, and it does not create or edit any works.
“We,” “Us,” or “Ours” refers to E-Biz Partners, the company or entity that owns and operates the website. E-Biz Partners is committed to maintaining this platform, organizing the activities of students and writers, ensuring secure processes of payment, and carrying out the execution of the terms and conditions described herein.
“You,” “Your,” or “Yours” refers to a user, a person or entity, of the website who has registered on the website, accepted the outlined terms and conditions of use, and actively uses the services offered by Mastersessays.com.
“Order” refers to a formal request for writing services on certain specifications placed by a student through the website. Each order contains information on the work to be done, including academic level, word count, and deadlines. This request is submitted electronically through the website and includes all the required information. When a writer accepts an order, it becomes a binding agreement between the student and the writer, facilitated by the website.
“Writing Service Delivery” means the creation, writing or in any way producing, in whole or in part, a sample of a completed work covering a semester, thesis, dissertation, dissertation, essay, report or other written work as well as audio, visual, artistic and other works for a fee.
A “product” is defined as the result of an essay writing service. It is a sample of completed academic work not intended for submission to any university, college, school or other educational institution chartered, established, licensed, registered or supervised by the state, for the purpose of fulfilling the requirements of a degree, diploma, certificate or course of study at any such educational institution.

 

Terms and Conditions of Use

Our website, its services, and access are strictly forbidden to persons located in, residing in, or being citizens of jurisdictions where such services are considered illegal under applicable local, national, or international laws. This includes but is not limited to jurisdictions with regulations prohibiting the provision, facilitation, or use of academic writing services or any other activity present on our platform.
You must not access, use or benefit from our website or services in any way if you are domiciled in, a citizen of, or resident in a restricted jurisdiction. It is your responsibility to ensure that your access and use of our platform comply with the laws and regulations applicable to your location and jurisdiction.
We hereby reserve all rights to monitor and track or apply restrictions that may prevent website access in restricted jurisdictions, which can include but is not limited to geolocation technology, IP blocking, or otherwise to ensure conformity with the mentioned legal and regulatory requirements.
Any attempt to circumvent these restrictions—such as by using VPNs, proxy servers, or any other method to mask your location—will be considered a direct violation of these Terms of Use and may result in the immediate suspension or termination of your access to the website and services.
By accessing our website or using our services, you represent and warrant that:
Your use of the platform does not violate any laws, regulations, or restrictions in your jurisdiction.
You do not live in or otherwise are subject to the laws of a restricted jurisdiction.
Any breach of this section may result in legal action being taken against you, including civil or criminal liability, under the applicable laws of your country. Mastersessays.com disclaims any liability due to unauthorized access or unlawful use of our services.
If you are unsure about the legality of using our services in your country, we encourage you to check with an attorney prior to accessing the services.

 

Terms of Service

The Products provided to our Clients must not be used by Clients as their own original work. Instead, they should be used as samples or for reference purposes.
By making a payment for an order, you agree that it is for personal, non-commercial use only. Payment reflects the time and effort invested in conducting relevant research, writing and maintaining the product, and ensuring its timely delivery.
You may not reproduce, modify, distribute or display the Product in any way on the Internet or in print beyond a reasonable limit necessary for personal use.
All works are provided solely as an example of research, reference for learning purposes, or as a sample of how to perform an academic writing. Prior to completion of payment and order, the Company is the sole and exclusive owner of the intellectual property for the Product.
All Products are not intended for direct or substantial submission as an assignment on behalf of Customer. The Company is not responsible for the metadata of the Product. It is strongly recommended that you create a new file before using the Services.
By submitting an order and/or payment for a Product, you acknowledge and agree that:

  • We reserve the right to terminate any agreement, contract or arrangement with any person who deletes or attempts to pass off any Product as their own original work. You also agree that any Product delivered by us may not be transferred to any third party, nor distributed in any way for payment or for any other purpose. You also acknowledge that if we suspect that a Product has been distributed or used by you in a manner inconsistent with these Terms and/or has been plagiarised in any way, we reserve the right to refuse to perform any further work for you and/or to provide you with any Services.
  • All Products and/or any other written materials provided to you are for research and/or reference purposes only. We do not condone, encourage or knowingly engage in plagiarism or other acts of academic fraud or dishonesty. We strictly comply with and adhere to all copyright laws and will not knowingly allow any Customer to commit plagiarism or violate copyright laws. You agree that any Products and/or other written materials delivered are provided only as a template, example document for research use. Custom writing samples are provided by us ONLY for research purposes and may not be used as a substitute for your own writing. It can only be used as a model paper from which you can learn how to properly compose your own research or get inspiration for your own thinking. Entire sections of the research provided by our company may be used in the Client’s original paper only if they are cited or paraphrased correctly. Check your university’s definition of plagiarism for acceptable use of source material.
  • Your use of any Product provided by us is limited to research and reference purposes only and should not be represented as your original work. We do not condone or engage in plagiarism or other forms of academic fraud or dishonesty. We strictly observe and comply with all copyright laws and will not allow any client to commit plagiarism or violate copyright laws. The products and written materials delivered by us are intended to serve as a template or example for research use only and should not be used as a substitute for your own writing. They may be used as a reference for writing your own research or for inspiration, but must be properly cited or paraphrased. It is important to contact your university for specific guidelines on the acceptable use of source material.

Our company, and any of its subsidiaries and affiliates, are not responsible for any unethical, illegal or improper use of products and written materials obtained from our website. This includes, but is not limited to, plagiarism, legal action, bad grades, expulsion, academic probation, and loss of scholarships, awards, grants, prizes, titles, positions, failure, suspension or any other disciplinary or legal action. Users are solely responsible for any and all disciplinary actions resulting from inappropriate, unethical and/or illegal use of the products.
The Company makes no warranty regarding the professional accreditation, registration or licensing of any Freelance Writer.
Mastersessays.com prohibits experts from knowingly assisting a student to cheat, plagiarize, or engage in activities that violate the academic policies of the educational institution to which the student belongs. This includes mastersessays.com specialists who administer tests or complete graded assignments for students. If it is determined that a mastersessays.com specialist is knowingly helping a student cheat, they will be immediately removed as a mastersessays.com specialist from the platform.
The Website is only a platform and in no way will it be a party to any contracts entered into by Authors and Clients or any other services or materials provided by the Independent Author.

 

General Information

By browsing the public areas or accessing and using the website, you acknowledge that:
You have read, understood and agree to be legally bound by these Terms, together with our Refund Policy, Privacy Policy, Cookies Policy, Code of Conduct and any other terms for specific services provided on the Website.
You are at least 16 years of age (or the age of majority in your country) or if you are under the age of majority you have read these Terms, and the aforementioned documents with your parent or guardian and that your parent or guardian has agreed to them on your behalf prior to use and that your parent or guardian has agreed to them on your behalf prior to use.
You agree to use the Service only for lawful, personal and informational purposes. You agree that you will not use the Service in any manner that is malicious or that violates any applicable local, state, national or international law.
In addition, you agree to exercise common sense and judgment when using the Services and not to disclose to Experts any information, including any personal information (yours and others), the disclosure of which is not required by the Services or may be in conflict with these Terms.

 

Account Registration

To receive the service, you will be asked to register by providing your email and password and log in. Your account will be created based on the information you provide.
You agree to provide complete, accurate and current information during the registration process and to update this information as necessary to ensure that it remains complete, accurate and up to date.
You may not register on behalf of any person (other than yourself). It is the User’s responsibility to keep their contact information up to date by updating their account information.
No person may have more than one active account at any one time.
When creating your account, you will be asked to create a password, which you are solely responsible for protecting. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols). You agree not to disclose your password to any third party and agree to notify Us immediately of any unauthorized use of your account. In addition, you acknowledge and agree that you will be solely responsible for any activities or actions on or through your account, whether or not you have authorized such activities or actions. We cannot and will not be liable for any loss or damage resulting from your failure to comply with the above requirements.

 

Account Suspension and Deletion

You may delete your account at any time by clicking the deactivate button in your account settings.
We reserve the right to suspend or deactivate your account and restrict your access to the Services if you create more than one account or if any information provided during the registration process or thereafter is found to be incomplete, inaccurate, outdated, misleading or fraudulent.
We also reserve the right to suspend and deactivate customer accounts that do not comply with these Terms.
If the Company has suspended your account due to an actual or suspected violation of the Terms by you, such suspension will continue until the suspected violation is cured or otherwise resolved in its sole discretion.
Attempting to contact the author by means other than those provided by the functionality of the Site will be considered a violation of these Terms.
We may deactivate your account and remove any charges due at any time without prior notice if you violate the terms of this Agreement.

 

Termination and Discontinuance of Services
We reserve the right to suspend or terminate your ability to use our Services even after you have paid the full amount of the information originally provided to register for our Services or which is later modified, contains false or misleading information, conceals or omits any information. It is deemed appropriate, if you fail to cooperate throughout the order process, if we suspect that you are involved in any fraudulent transactions, if we identify rude and/or inappropriate behaviour, abuse of Experts and/or Company employees.
Any attempt to undermine or cause harm to the Website server or its Customers is strictly prohibited and will be subject to automatic account deactivation. This includes sending spam, transmitting malware and viruses, Trojan horses or linking to websites and files containing or distributing them.

 

Scope and Limitations of Use

In using the Services, both Customers and Authors agree that they will:
Comply with all applicable laws, including, without limitation, privacy laws, copyright laws, anti-spam laws, tax laws, etc.
Give us accurate information and keep it up to date.
Use the Services and the Website in a manner that is legal, relevant and appropriate under applicable law.
Any use of the Site that the Company, in its sole discretion, deems inappropriate and/or offensive may result in suspension and/or deactivation of Customer and/or Independent Author with or without notice.

 

Academic Integrity

Academic integrity is the foundation of a sound education. It involves acting with honesty, integrity and fairness and upholding professional and ethical standards in all academic matters. Under this Code, all forms of academic dishonesty are strictly prohibited, including but not limited to:

  • Contractual deception
  • Plagiarism
  • Collusion
  • Fraud
  • Construction
  • Counterfeiting
  • Sabotage
  • Imitation
  • Fraud.

The site should not be used for activities related to academic dishonesty. Our Service is intended to support and guide Clients in their educational pursuits while maintaining academic integrity.

 

Fair Use Policy

The services provided by Mastersessays.com are intended only for lawful and ethical purposes. All the materials delivered through our platform, such as essays, theses, reports, and all other written works, are used as examples, references, or guides to aid students in their academic endeavors. These are not intended to be forwarded as such for academic credit or evaluation.
By accessing or using our services, you acknowledge that the work you receive is provided exclusively for your personal and non-commercial use and serves as a tool advance your understanding, writing capability, and research skills. Any other use of the materials, including publication or redistribution without proper attribution, is a violation of this Fair Use Policy and may breach academic integrity policies or copyright laws.
Mastersessays.com does not endorse the improper use of our services and/or materials in any way that constitutes academic fraud, plagiarism, or any activity that can be deemed in contravention to the rules and regulations of your institution. It is the sole responsibility of users to verify that the use of any offered services does not infringe on the policies and standards of their respective institutions or jurisdictions.
We encourage students to study, discuss and build upon the concepts presented in these resources to develop their own work. Likewise, it is the writers’ responsibility to ensure that the content produced will meet ethical and professional standards and is free from plagiarism.
The deliverables (the “Product”) are intended for personal use only. The Product is intended to serve as a reference, guide and inspiration and only as an example. It is strictly prohibited to present the Product as your own original work or to claim copyright and intellectual property ownership
The following actions are strictly prohibited:

  • Reselling or distributing purchased Products or related materials to third parties.
  • Use of the Products for commercial purposes.
  • Use of Products for commercial purposes or use of Products for commercial purposes.


List of Prohibited Work Requests:
The following is a list of requests that are not allowed on our platform. Please note that this list is not exhaustive and should be used as a guide.

  • Creating false financial reports.
  • Writing resumes with virtual work experience.
  • Falsifying official documents of any kind.
  • Impersonating a student for any purpose.
  • Preparing college, academic or educational materials and presenting them as the student’s own work.
  • Engaging in ghostwriting or producing substantial academic work, such as theses, dissertations, and term papers.
  • Falsifying data, information or references.
  • Taking tests, quizzes, engaging in cheating, plagiarism, or any activities that violate the academic policies of your school, college, or university. If the Independent Author knowingly facilitates cheating, they will be removed from our Website.

Mastersessays.com reserves the right to temporarily suspend or permanently revoke access to our services for users who violate this policy.
If you have any questions about proper use, please contact us before placing your order.
By ordering Mastersessays.com’s services, you acknowledge and agree to this Fair Use Policy and assume full responsibility for the manner in which the materials are used. Failure to comply with the guidelines set forth in this Code will result in immediate and permanent exclusion from our Website, with no possibility of account recovery.

 

Combating the possibility of plagiarism
It may seem tempting to submit custom essays, term papers and research papers as your own; this is not the way you are supposed to use our services. The academic paper templates we provide are intended to be used as a rough draft for further research. You are expected to include your own understanding of the work in order to avoid plagiarism.
We respect the academic standards followed by various universities around the world. However, ignoring the conventions of plagiarism by using the original paper as is will not help in the long run. It will prevent you from gathering the knowledge you need to apply during the exam.

 

Compliance with Laws and Regulations
You must comply with all applicable laws, regulations and guidelines of academic institutions when using our Service. We reserve the right to deny the Service to anyone who violates these requirements.
By using our Service in violation of this Code, you acknowledge that you may be subject to penalties as described in your academic institution’s regulations and relevant state laws. You agree to indemnify and hold the Website, its affiliated entities and its individuals harmless from any liabilities arising from your failure to comply with this Code.

 

Order Process

By using our platform, you agree to take the following steps in placing, processing, and completing your orders.
Registration of Account: To place an order, you first need to create an account on our website by providing your e-mail address, password, and any other personal information that may be required. Your account will be used principally for managing your orders and for communication purposes.
Placing Order Details: After signing up, you can place details of your project through our order form. You will need to mention particular requirements of the subject, deadline, word count, referencing style, and any other attachments or instructions that could be helpful for the writer working on your project.
Overview of Writer Offer: After placing your order, our writers will have the opportunity to view the project and make their offers regarding price and timeline. You will then be able to review these offers based on the writer’s profile, expertise, and reviews from other users.
Choosing a Writer: You will select a writer based on his or her bid and qualifications. The selected writer is notified, and the project commences once terms are agreed upon by both parties.
Order Completion: In case of the final deliverable being submitted, you need to confirm receipt of the same and approve the project. This constitutes the completion of the order, and payments due, if any, have to be settled.
In case of problems in any part of the ordering process, please contact customer support for help.

 

Order Details and Customer Specifications

The order is placed by completing the free quotation form provided on the Website and in no other way.
The order form will include all necessary information such as the type of work, scope and deadline. It is the client’s responsibility to ensure that all information provided on the Free Quote Form is accurate, complete and definitive. It is important that the client carefully completes all fields on the Free Quote Form. It is your responsibility to ensure that the information provided on the Free Quote Form is presented in a format that allows the Independent Author to provide you with the correct result. Please note that once the project is started with the given specifications, no further additional instructions will be received free of charge from the writer. If further instructions are given, we will charge extra for the additional instructions when they are completed or already started for the additional efforts. Any failure or delay in providing the required information by the customer will result in a physical delay in completing the project. In such a situation, the company, we will not be held liable.
No changes can be made to the order details once the Independent Writer has started working on the Order. If changes are requested that affect urgency, complexity or volume, the client may be asked to make an additional payment.
Nor can the author change their quote after submitting it to the client. It is his responsibility to responsibly study the requirements of each order and not the company or the client, in case he makes a request to increase his offer after acceptance by the client, this offer is final and irrevocable. In the event that changes to the order details affect the volume of work, complexity of the order or limit the terms of completion, the Client will be required to provide additional compensation.
In the event that the Customer requires the use of specific resources and information that require payment for the successful completion of the project, the Customer must provide those resources (electronic and otherwise) and the cost must be borne by the Customer and not the writer or company. If specific resources are not requested by the client, the author is responsible for finding them, provided that they are scientific, valid and verifiable, and are not detected by artificial intelligence detection tools.

 

Order Confirmation

We reserve the right to verify the details of an order after final payment to ensure that the client’s requirements are met. If any discrepancies are identified, we reserve the right to modify the order to meet the customer’s specifications.

 

Order Delivery

We strive to deliver orders in a timely manner and per the specifications described in the agreement between the client and the writer. But it is the responsibility of the client to make sure that delivery channels such as email addresses or account details provided are available and correct. We are not responsible for any delay or problem that is caused by the client’s error or omission in client information, spam filters, internet outages, or other client-side issues affecting delivery. Clients must contact our support team immediately in case of any problems with receiving their order.
The writers will deliver the work in parts (progressive delivery). You are encouraged to go through each draft and give feedback before the writer comes up with the final version.
For orders expiring within 12-24 hours, Customer must provide the material within 30 minutes of placing the order.
For orders 24-72 hours, within 1 hour.
For orders expiring 72+ hours, within 2 hours.
If Customer has not provided material within the time limit, additional payment and/or time will be required to complete the order. The Company is not responsible if the Order instructions have been changed or are incorrect from the beginning. If the Customer adds additional material after delivery of the work, all monies may be released to the author if the original instructions have been followed.
The Client is obliged to download the delivered product in due course once it is made available and review it. Failure to access or acknowledge the delivery within the time provided might lead to the order being marked as completed.
The Customer is responsible for the timely receipt of the product once it has been delivered.
All orders are delivered via our platform and not via email. Once the order is completed, the Customer will receive a notification within the platform. An email notification will also be sent to the registered email address with a link to the download page.
Customers should carefully review each Order before approving it. Once the author has received the full agreed amount, the project is considered complete. Eight days after the deadline, if no revision is requested, the funds will be automatically released as part of the author’s protection.
In case the Client has any complaints concerning the quality or lack of timeliness of the work delivered, a refund and/or dispute resolution can be addressed in line with our refund policy.
By using our Site and Services, you agree that you will be bound by this Delivery Policy and take all reasonable steps to facilitate an effective and successful delivery process.

 

Progress Tracking

The Client can track the progress of their orders through their personal account, where information about the order and its status is displayed. They can also contact the author at any time through any of the available communication channels to receive updates on the status of their order. By placing an order on the Website, the Customer acknowledges that it may take a few hours to receive a response from an Author.
If the Customer consistently annoys the Writer with abusive behavior or repeats the same messages and discourages or distracts the Writer, the Writer has the right to mute the Customer so that the Writer can meet the established schedule of partial and final deliveries.
The Customer can monitor the progress of the Order using their Personal Account, where information about each Order and its status is displayed.
When ordering the Services, you must not send the Editors any content that may be considered illegal, unlawful, harmful, threatening, abusive, violent, harassing, tortious, defamatory, libelous, vulgar, obscene, pornographic, libelous, invasive of privacy or publicity rights, hateful, or racially, sexually, ethnically, or otherwise objectionable.

 

Revision / Return Policy

At Mastersessays.com, we work for the complete satisfaction of our clients by providing them with the best work. However, sometimes revisions are necessary to complete the work as per the client’s requirement.
Revision Requests: Revisions can be requested for free if the delivered work has not met the specified requirements or if the work contains a significant amount of errors. However, it is important to note that we reserve the right to decline revision requests in the event that the revision instructions are different from the initial order instructions. In this case, you will be required to place a separate order for editing or pay additional costs for the revision. Revisions can be requested directly with the writer through the platform. The client should clearly state the changes to be done in such a manner that will help the operations of the revision process be smooth.
Scope of Revisions: Revisions are made to correct errors, cover missed instructions, or refine the content. Revisions should not be used to introduce new instructions that were not part of the original order.
Revision Timeframe: Revisions requested within 7 days from the date of order submission are free. Revisions or changes requested after the 7-day period will attract some fee, to be determined by the level of difficulty in making the revision. Clients are encouraged to go through the drafts and give their feedback in good time for timely delivery and to avoid late revisions.
Limitations of Revisions: We reserve the right to decline or limit multiple revision requests if the client’s behavior shows obvious exploitation of the writer or when such revision requests are deemed excessive and unreasonable. In cases where revision requests are considered unreasonable, we may set limits on the number of revisions or add extra charges.
The witers reserve the right to reject a Review Request if the Review Instructions violate the original Order Instructions. In such cases, Customer may be required to pay additional fees for the requested changes or submit an Order for revisions.
If the request meets all specified requirements described in these Terms, the writer will review the Product delivered free of charge.
Final Approval: Upon completion of the revisions, the client is supposed to go through the revised work and approve it. In case feedback is not provided within the span agreed upon, the order will be considered complete.

 

Payment Policy

When submitting an order, we will only begin processing the order after payment for the order has been made and verified.
Accepted Payment Methods: We currently accept payments by secure online payment gateways. This may include credit/debit cards, electronic transfers, and other methods that are specified on the website. Payments must be made in the currency as displayed at the time of order confirmation.
Security and Fraud Prevention: We take the security of your payment information seriously and use measures such as encryption and fraud prevention. Any unauthorized transactions or suspected fraud should be brought to the immediate attention of our support team.
It is important to note that we cannot be held responsible for any bank transfer related charges, transfer errors or delays that may occur as a result of bank related issues.
As a customer, you are responsible for the payment of any taxes, including value added taxes or service taxes, that may apply based on the jurisdiction in which the services are provided.
Once we receive payment from the Client, we will hold that payment and disburse it to the relevant Independent Author 7 days after the project is completed.
Signing up to receive a quote is free.
When submitting an order, you agree to pay for the Service provided. The writer begins working on the order only after payment for the Service has been made and authorized.
Within the price provided to the customer there is a service charge for the use of the company’s website.
The service fee is non-refundable except as required by law or as otherwise expressly permitted in these Terms, our Refund Policy, or other policies available on our Website (e.g., when the order score is 0%).
Visa, Mastercard , Discover , American Express can be used for payments.
When you pay for the Services, you may be charged additional fees for your bank account. The Company is not responsible or liable for any additional charges, such as foreign transaction fees or other similar fees charged by your bank. Also, additional charges may apply based on your location and currency.
The account, order and payment method information you provide to us or our Payment Processor, as applicable, is true, correct and complete.
If any of your account, order or payment method information changes, you agree to update this information immediately so that we or our Payment Processor can complete your transactions and contact you as required. We are not responsible for any unauthorized use of your credit card, debit card or other payment methods by a third party in connection with your use of the Services.

 

Refund Policy

At Mastersessays.com, we are committed to the safety and satisfaction of all our clients. Our Refund Policy provides a clear framework within which concerns are addressed and issues resolved, reflecting our commitment to transparency and customer satisfaction.

Refunds may be requested at any stage of the order process, provided the request is in accordance with the conditions indicated below. Every refund request is reviewed individually to ensure fairness for both the customer and the writer.

In case the order is submitted late, a refund will be granted. However, delays attributed to the following factors are not eligible for refunds.

The client failed to provide essential information or responded late to the writer’s questions.

Additional revisions or edits were required to ensure the quality of the final product.

Unavoidable circumstances, such as unforeseen emergencies, affected the writer’s ability to meet the deadline.

If the work delivered is not in order, the client must raise the issue of revisions. Our writers are obliged to make necessary changes to bring the content in line with the original instructions. In case the quality issue remains after revisions, the client is allowed to request a refund, explaining in detail the reason behind such a request and providing evidence. These cases will fall under the careful evaluation of a case-to-case review.

Refund requests are normally dealt with within three working days. Approved refunds will be issued to the original payment method within 7–14 business days.

You are not entitled to a refund if:

  • You used the Product for personal purposes or as part of another Order on the Website. In this case, at least 70% of the contract price must be released. However, the amount may be modified according to the investigation of the Quality Assurance Department.
  • A lower grade than expected is awarded. Please note that we do not guarantee high marks. Our website is a learning platform that works with Clients and Education Writers to improve the Client’s educational standards. Therefore, we cannot offer a refund for a failed course claim or similar, because the Expert’s mission is to assist the Customer according to the requirements set out in the Order. It is the Customer’s duty to perform training duties independently.
  • Not being admitted to an educational institution or failing an examination, test or quiz. Please note that we do not guarantee that we will increase your chances of admission or help you succeed in examinations, tests or quizzes. While we may provide you with some educational materials or information. We are against academic dishonesty, so we do not provide a Product that our Client may pass off as their own or someone else’s work.
  • The refund period has expired. Refunds are available within 7 days from the date of delivery of the work. Money can be refunded to the original payment method used for the original purchase. If 7 days have passed from the date of the refund, we cannot offer you a refund.

The Company cannot be held responsible for bank transfer charges, transfer anomalies and/or potential delays arising due to any banking issues.

 

Intellectual Property Rights (“IPR”) on Products

The intellectual property associated with our website and the products that we offer are protected by applicable copyright, trademark, and other intellectual property laws. By accessing our website, you agree to be bound by the following terms of use:
All the products delivered through this platform are produced by our writers and thus fully property of Mastersessays.com, along with its affiliates and partners, exclusively. These include written contents, designs, trademarks, logos, or other proprietary material.
Upon payment, you are granted a non-exclusive, non-transferable license to use the products delivered only for your personal use and not for commercial purposes. This License does not give you any ownership rights and is strictly limited to the license terms outlined during the time of purchase.
You are not allowed to distribute, publish, modify, create derivative works, or in any way exploit any product or website content without first obtaining written consent from the Mastersessays.com. Any unauthorized use of the Company’s intellectual property may result in liability for damages incurred by the platform or its affiliates.
Ay resources and materials provided by the writer, including but not limited to instructions or reference documents, must not infringe intellectual property rights or violate applicable laws. You are solely and exclusively liable for any losses, claims, or liabilities caused by such infringement or violation.
If there is unauthorized copying, dissemination, downloading, or exploitation of the website content or delivered products, legal action will be undertaken and the recovery of losses suffered by the platform.
All IPRs in the website, including its structure, content, and functionality, belong to or are licensed to us. Nothing in the access to the website will vest you with any ownership or licensing rights unless explicitly so mentioned in these terms.

 

Intellectual Property Rights (IPR) in the Website

All intellectual property rights in any part of the Website are owned by or licensed to us.
No IPR on the Website (or any part of it) is intended or deemed to be transferred to any person accessing the Website.
Except as expressly permitted by these Terms or otherwise agreed with us, you may not copy, distribute or download any content from the Website.
The materials used and displayed on the Site, including, without limitation, text, software, photographs, graphics, illustrations, artwork, video, music and audio and names, logos, trademarks and service marks, are the property of the Company and are protected by copyright, trademark and other laws.
Any and all such content may be used solely for your personal, non-commercial use. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, transmit or otherwise deal in any such material without the Company’s written consent.
Site Trademarks all service marks, as well as all related logos, related names, product and service names, designs and slogans are trademarks of the Company.
You may not use such marks without the prior written consent of the Company. All other names, logos, product and service names, designs and slogans on the Website are trademarks of their respective owners.

 

Legal Action/Liability Policy

We are committed to providing academic writing services of the highest quality. However, our liability is limited to the value of the services provided.
The website functions only as a platform where the clients and writers connect. Our role is limited to facilitating communication, payment processing, and adhering to platform policies. In no case shall the platform assume any liability for the content created or performance of services delivered.
We will not be liable for any indirect, punitive, exemplary, incidental, special or consequential damages arising during and after the term of the written contract, including loss of status, loss of college degree or college fees should such unforeseen circumstances arise. This applies equally regardless of whether the liability is actual or perceived and whether either party has been advised of the possibility of such damages.
In the event that the student takes legal action, the author will be the defendant. The writer, as the creator of the work, accepts full responsibility for any legal actions by the client in case of dissatisfaction, alleged plagiarism, or any other issues arising concerning delivered content. The writer hereby affirms and accepts that he/she is fully responsible for the quality, originality, and adherence to the client’s instructions.
Mastersessays.com is not a party to the contracts entered between the clients and writers. By such, the platform shall not be liable for any claims, damages, or disputes arising out of services delivered by writers. All legal disputes shall be referred towards the writer involved in the order.
In the event of any litigation, Mastersessays.com can provide documentation such as details about the order, communication records, and other related information to assist in the amicable resolution of the dispute. However, the platform shall not represent or act on behalf of any party in such proceedings.
Users are expected to use the Mastersessays.com in conformity with all the relevant laws and regulations. It is the writer’s responsibility to ensure work produced meets all academic, professional, and legal standards to avoid any disputes or cases of litigation.
Our clients will not hold the company liable for any action or other academic consequences they suffer as a result of misuse of our services. Our services provided are ancillary and are in no way a substitute for your role as the author of the project and we do not accept any responsibility regarding your grade performance or failure.
We are not responsible for any unethical or otherwise improper use of the works and/or other written material you receive from the site. This includes plagiarism, poor grades, expulsion, academic disapproval, loss of scholarships, failure, suspension or any other disciplinary or legal action. Clients are solely responsible for any and all disciplinary actions resulting from inappropriate, unethical, and/or unfair use of such works.
The Company has a zero tolerance policy regarding plagiarism, academic dishonesty and fraud. We will not be held liable for any such unethical and unlawful use of our website products and content.
Mastersessays.com does not allow experts to condone academic dishonesty, which includes helping students cheat, obtaining grades with an assignment written by an expert, or obtaining degrees with a thesis or dissertation written by a mastersessays.com expert.
It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content made available through this Site.
The Company is not responsible or liable for any results obtained through the use of the Site. We make no warranties of any kind, express or implied.
We strictly comply with all copyright laws. Any contrary activity is the sole responsibility of the Customer if it violates our Terms and Conditions.
While we strive to provide a high-quality service, we do not represent or warrant that the site will meet your expectations or requirements.
By accepting this policy, users confirm their respective liabilities and responsibilities concerning the emergence of any kind of legal dispute.

 

Investigation Policy

We reserve the right to investigate any reports, complaints and claims and to prosecute violations of law or other suspected violations to the fullest extent of the law.
When an issue arises, we reserve the right to consider the Customer’s performance history and specific circumstances in applying our policies to determine how strictly we will enforce such policies in an effort to achieve a fair result for all parties involved.

Writer’s Responsibility

Writers are very important in making sure that our platform maintains quality and reputation. To ensure this, that clients have a smooth experience, and that professionalism is maintained, writers shall be bound by the following responsibilities:

Writers are committed to:

Proof of originality and authenticity: It is their responsibility to prove to the client that their work is free from plagiarism and that they have not used artificial intelligence tools. Plagiarism and AI Reports are considered as evidence. The reports must be derived from reliable programs and not from programs that are provided for free.

Original Work: The work submitted by writers must be original, free of plagiarism and use of AI tools. Writers should always use proper citations and references, following proper academic and ethical standards.

Progressive Delivery: They must deliver orders to clients in parts (2 – 4 pars) and accept requests for revisions until the result meets their expectations. The clients can track the progress of their orders through contacting the writers at any time through the available communication channels to receive updates on the status of their orders.

Meeting deadlines: Writers must strictly adhere to the delivery schedule agreed upon, making the necessary modifications or corrections if required.

Adherence to Instructions: Writers must follow the client’s instructions and not deviate from what has been agreed upon, as they are solely responsible for producing authentic content without plagiarism and the use of AI tools, paraphrasing and writing tools.

Clarifications Request: They must ask clients to provide any clarifications/information/instructions in case they perceive that the result will not be commensurate with the information provided by the authority, as they are the only ones responsible for resolving any problem that arises during the development of the project with the client.

Informing about any deviations: To inform the client of any deviations from what was agreed upon and in case the client persistently requests that the next request be fulfilled, to negotiate the price and delivery time themselves.

Deliver inability: In case of any insurmountable obstacle to the preparation and execution of the respective project by the writer, which constitutes force majeure, the writer must contact the company to assign the order to another writer.

Customer experience: They must strive for the best possible customer experience and receive the best possible rating from them.

Order Review: Writers are solely responsible to clients and the company for any unsuccessful results due to failure to follow the client’s original instructions and academic standards. The review must be completed within the agreed upon timeframe and in conformance with the Revision Policy.

Use of valid sources: They must seek information from valid and reliable primary and secondary sources to prepare the project.

Mandatory bibliography: They must definitely use the bibliography suggested by the client along with any other relevant ones.

Style and approach adaptation: They must not use the same bibliography and the same approach (verbal and stylistic) when undertaking a project similar or identical to a project already completed for another client.

Alignment with scientific writing rules: During the writing process, the rules of writing scientific papers and the guides provided by clients must be followed closely, while Wikipedia cannot be used as a bibliographic source – bibliography, as well as sources of questionable validity and reliability of the writer or sources without reference to the author.

Professional Communication: The writer shall communicate with clients in a professional manner. Therefore, all communications must be channeled solely through the platform and Direct contact off the platform, for example, phone calls, text messages, or personal emails, is strictly prohibited.

Quality Assurance: Writers are expected to deliver high-quality work that meets the academic or professional standards as ordered. This includes thorough research, clear writing, and attention to detail.

Confidentiality: Writers shall respect the confidentiality of all client information and content. It is strictly forbidden to share or disclose any client details or order content.

Liability: In the event of disputes or appeals under this mandate, the authors are responsible for the work they produced.

By fulfilling these roles, the writers assist in yielding positive results to clients and add credibility to our platform.

 

Cooperation and Writer Contact

You will not use the Product in any way that harasses the Independent Author or the Company. You will respect the confidentiality of the Company and the Authors and will not engage in any unsolicited, rude or abusive communication or interaction with the Authors in any unlawful, disrespectful, offensive, harmful or prejudicial manner.
If you ever believe that Independent Author has violated the law or is threatening or endangering you in any way, please contact us immediately at [email protected].
YOU UNDERSTAND THAT WHEN ORDERING SERVICES YOU WILL BE RELYING ON CONTENT FROM EXPERTS THAT IS NOT UNDER OUR DIRECT SUPERVISION OR CONTROL AND THAT WE ARE NOT RESPONSIBLE FOR SUCH CONTENT.
You are solely responsible for all information you submit or transmit through the Site.
Once you submit your information through our Site, it cannot always be withdrawn. You assume all risks associated with your Information, including any reliance by anyone else on its quality, accuracy or reliability, or any disclosure by you of personally identifiable information.
You assume sole responsibility for ensuring that the Information does not contain material that is unlawful, false, intentionally misleading, defamatory or infringes any third party right.

 

Message to Experts

Experts are strictly prohibited from creating or contributing to situations that do not respect or violate the policies of your school, university or academic institution or your company’s policies.
Specialists are prohibited from assisting students or business representatives in cheating or committing fraud.

 

Message to Teachers and Schools

As teachers and members of various academic institutions, we encourage you to report any violations of the Code.

 

Communication Policy

At Mastersessays.com, we are committed to provide our clients with a smooth and efficient order processing and delivery that is facilitated by effective communication.
All communication between the client and writer must take place exclusively through our platform. This ensures that everything is in record and allows us to assist in resolving any issues or disputes.
For any inquiry, update, or support of any kind, clients may reach us on the official email address [email protected]. The writers will communicate with the clients through the platform, which is secure and efficient. Direct contact off the platform, for example, phone calls, text messages, or personal emails, is not allowed to ensure privacy and protection for all parties.
We respond to emails within 24 hours on working days. We encourage you to be checking your email frequently for updates in your orders and to respond promptly to keep the delay at minimum.
All communications must be clear, concise, and professional. Clients are invited to give detailed instructions and quickly respond to requests for clarification by writers to ensure the accuracy of the final product. Writers will also use platform to update progress, submit drafts, and resolve client concerns.
Communication issues, such as non-response to inquiries and technical problems, can be addressed to the support team through email. Delays or issues raised by clients require immediate consultations with the support team for amicable resolutions.
You are expected to adhere to these guidelines to ensure a smooth experience. Any deviation from these guidelines may lead to delays and other challenges in the order and delivery processes.

 

Representations and Warranties

By using our Service, you represent and warrant that you will use it solely for lawful, personal and informational purposes. You also represent and warrant that you will not engage in malicious activity or violate the academic integrity policies, honor codes, or any other conduct policies of your school, university, or academic institution.
You represent and warrant that you will not use our Service to commit any prank, fraud, deception, misrepresentation or deceit against any person. You also agree not to violate or attempt to violate any applicable laws, rules or regulations and to refrain from promoting illegal or harmful activities.

 

Disclaimer

Although we strive to provide a high quality service, we cannot guarantee the accuracy, quality or results of our Products. These Products are for reference purposes only and you use them at your own discretion and risk.

 

Relationships between the Parties
The Company does not act as an employer of any Freelance Writer. Professionals may use the Site only for the purpose of providing writing services subject to these Terms.
As such, the Company will not be liable for any taxes or withholdings, including but not limited to unemployment insurance, employer’s liability, workers’ compensation insurance, social security or payroll tax withholding.
The Services provide a link to Authors who are willing to be hired by Clients as independent contractors.

 

DISCLAIMER
Clients are responsible for choosing the right expert for their needs. Clients should review and investigate the credentials, training and experience of each Freelance Writer they refer, as well as reviews from other clients.

 

Disclosure of Information

You consent to receive communications from us electronically and agree that such electronic communications satisfy any legal requirement that such communications be in writing. You will be deemed to have received a communication when we send it to the email address you have provided to the Company on this Website or when we post such communication on this Website. You must keep your email address on this Website up to date and you must regularly check this Website for postings. If you do not respond to an email from Company regarding a violation, dispute or complaint within 2 (two) business days, we will have the right to terminate or suspend your use of the Services.
To stop receiving certain communications from Company, submit a notice to us by email at [email protected] to change the type and frequency of such communications.

 

Disclaimer of Verification and Liability

We do not control and are not responsible for any information provided by any Independent Author for the purposes of this verification. In addition, we do not endorse or provide any representation or warranty regarding the reliability of the verification or the Authors themselves.
We cannot confirm that every Client is who they claim to be.
Both Customers and Authors agree and understand that they assume all risks in using the Services (on behalf of Customers) or providing the Services (on behalf of Authors).
YOU ACKNOWLEDGE AND AGREE THAT: THE SITE DOES NOT GUARANTEE YOUR ADMISSION TO ANY PARTICULAR UNIVERSITY OR ANY COLLEGE.

 

Composite Orders

In the event that additional time is required to complete an order, communication will be initiated by the author with the Customer seeking additional time. This delay may be due to the complexity of the order.

 

Business Use

We do not support or facilitate corporate dishonesty or violation of corporate policies. We will not assist you in committing fraud or engaging in illegal activities. Experts who knowingly engage in such activities will be removed from our Website immediately.

Actions that lead to deactivation of the writer’s account

  • If the information you originally provided to register on our website is later modified, it is false or misleading. 
  • If you create more than one accounts
  • If any information provided during the registration process is deemed incomplete, inaccurate, outdated, misleading or fraudulent.
  • If you attempt to contact the client for any reason by any means other than those provided by the company’s platform is considered a violation of these terms.
  • If you attempt to obtain clients’ personal data in order to circumvent the company or accept client’s proposal to bypass the company, your account will be deactivated by the company without prior notice. 
  • If you have more than one active account at any one time.
  • If you do not keep confidential personal information that comes to your knowledge in the course of your duties and you use or misuse it.
  • In case of refusal undertaking more than 3 orders, your account will be deactivated, considering your participation as spam and unprofessional.
  • If you hand over part or all of the work in progress or being completed to a third party, whether a student or not.
  • If you refuse requests for revisions, as long as the customer’s review request does not deviate from their original instructions.
  • If you impose hidden charges and require additional fees, unless clients change their original instructions.
  • If you reuse or resell or publish clients’ work.
  • In case of not prompt response to messages and requests from clients and the company.
  • If you disclaim your liability to clients to clients and the company in the event of an unsuccessful outcome due to your non-compliance with the client’s initial instructions and academic standards.
  • If you deliver plagiarized content.
  • If you deliver work that is generated by AI tools (such as Chat GPT) and related tools.
  • If you use paraphrasing tools such as Grammarly and other tools that are considered writing aids.
  • Ιf we identify rude and/or inappropriate behaviour, abuse of clients and/or Company employees.

 

Contact Details

If you require further information about the website (Mastersessays.com) and the services provided, please contact us either by telephone (+0030 69469 95754), email ([email protected]), or chat provided on the page or on your personal Order page.

Last update at 10/03/2025

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